A manager taking part in an online meeting

BSB50420 / Nationally recognised qualification

Diploma of Leadership and Management

Enquire about this course ↗Fees and funding

Course overview

Develop advanced leadership and management skills to lead teams, manage workplace operations and contribute to organisational performance and improvement.

The BSB50420 Diploma of Leadership and Management is designed for individuals working in leadership, supervisory or management roles who want to strengthen their ability to manage people, coordinate business activities and achieve organisational objectives.

The qualification provides practical knowledge and skills in workplace communication, team effectiveness, operational planning, emotional intelligence, critical thinking and continuous improvement. Participants develop the confidence to manage workplace challenges, support staff performance and lead teams through change.

What you'll learn

Throughout the course, you'll develop practical skills to:

Lead and manage workplace teams

Develop effective leadership approaches to guide employees, manage team responsibilities and support the achievement of organisational objectives.

Communicate and influence effectively

Strengthen your ability to communicate with different audiences, influence workplace outcomes and manage challenging conversations.

Develop effective workplace relationships

Build and maintain professional relationships, encourage collaboration and support productive interactions across teams and departments.

Plan and manage business operations

Develop and implement operational plans, coordinate resources, monitor performance and contribute to organisational objectives.

Manage people and team performance

Apply strategies to support employee development, address performance concerns and encourage accountability and continuous improvement.

Lead innovation and workplace improvement

Develop approaches to critical thinking, innovation and continuous improvement that help teams respond to challenges and identify opportunities for positive change.

Career opportunities

This qualification may support employment or career development in roles such as:

Business Manager
Operations Manager
Team Manager
Department Manager
Office Manager
Business Unit Manager

Career opportunities will depend on previous experience, industry requirements and the responsibilities of individual positions.

The qualification may also provide a pathway to further study in business, leadership and management, including relevant Advanced Diploma qualifications.

Delivery and assessment

Living Planit's leadership and management training combines structured learning, practical workplace activities and competency-based assessments designed to help participants apply management principles in professional environments.

Structured learning

Develop knowledge of leadership principles, operational planning, communication, team management and organisational improvement through learning resources and guided activities.

Workplace-focused learning

Apply leadership and management concepts to realistic workplace situations, including team performance, business operations, employee development and organisational change.

Practical assessments

Demonstrate your knowledge and skills through written knowledge questions, workplace-based projects, case studies, operational planning activities and other practical assessment tasks relevant to the units being studied.

Trainer and learner support

Receive guidance and feedback from qualified trainers and assessors, with additional administrative and learner support available from the Living Planit team.

Participants must demonstrate competency in all required units. Assessment activities focus on the practical application of leadership and management skills in relevant workplace contexts.

Fees and funding

Eligible participants may be able to access subsidised training through NSW Government funding programs, where an approved funded place is available.

Funding eligibility and applicable student fees will be assessed and confirmed during the enquiry and enrolment process.

Check your eligibility

Course structure

To achieve BSB50420 Diploma of Leadership and Management, participants must successfully complete 12 units of competency, comprising six core units and six electives.

Core units (6)

BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness

Elective units (6)

BSBLDR522 Manage people performance
BSBCMM412 Lead difficult conversations
BSBSTR501 Establish innovative work environments
BSBSTR502 Facilitate continuous improvement
BSBTWK501 Lead diversity and inclusion
BSBLDR601 Lead and manage organisational change

Entry requirements

There are no formal entry requirements for this qualification. However, previous workplace experience, particularly in a supervisory, leadership or management capacity, is advantageous and can help participants apply the learning to practical workplace situations.

Participants should be prepared to undertake management-related learning and assessment activities and commit to the required study and assessment workload.

As part of the pre-enrolment process, participants' language, literacy, numeracy and digital (LLND) skills will be assessed to help determine course suitability and identify any additional learning support requirements.

For online learning components, participants will require access to a computer with a reliable internet connection and appropriate software to access learning materials and complete assessments.

Any additional Living Planit enrolment requirements will be confirmed during the enquiry and application process.

Course enquiries

Whether you're looking to progress into a management position, strengthen your leadership capabilities or develop the skills to manage teams and business operations more effectively, Living Planit can help you explore your training options.