Privacy Policy
Living Planit Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your personal information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, and protect your personal information.
A copy of the Australian Privacy Principles can be found at the Office of the Australian Information Commissioner (OAIC).
What is Personal Information and Why Do We Collect It?
Personal information is information or an opinion that identifies an individual. Examples include your name, address, email, and phone number.
We collect personal information through methods such as interviews, correspondence, telephone, email, and through our website www.livingplanit.com.au.
We collect this information primarily to:
Provide training and related services
Communicate with clients and stakeholders
Fulfil reporting and regulatory requirements
Conduct marketing and feedback activities (with your consent)
You can unsubscribe from our marketing lists at any time by contacting us in writing.
When we collect personal information, we will explain why it is being collected and how it will be used wherever appropriate.
Sensitive Information
Sensitive information, as defined by the Privacy Act, includes details such as an individual’s racial or ethnic origin, political opinions, religious beliefs, trade union membership, criminal record, or health information.
We will only use sensitive information:
For the purpose it was collected
For a directly related secondary purpose
With your consent, or
When required or authorised by law
Third Parties
Where practicable, we collect personal information directly from you. However, we may occasionally receive information from third parties (e.g., government agencies or partner organisations). In these cases, we take reasonable steps to ensure you are aware of the information provided to us.
Disclosure of Personal Information
We may disclose your personal information in the following circumstances:
To third parties where you have consented to the disclosure
To government departments or agencies as required
Where required or authorised by law
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
When no longer required, personal information is securely destroyed or permanently de-identified. However, most records are retained for at least seven (7) years in accordance with regulatory requirements.
Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time.
Requests must be made in writing to enquiries@livingplanit.com.au.
We may require proof of identity before releasing any information.
No fee applies for access requests, although a small administrative fee may be charged for copies.
Maintaining Accurate Information
We take reasonable steps to ensure your personal information is accurate and up to date. If your details change, please contact us promptly so we can update our records.
Policy Updates
This Privacy Policy may be updated from time to time. The latest version is available on our website.
Privacy Enquiries and Complaints
If you have a question or complaint about our Privacy Policy or how your information has been handled, please contact:
Living Planit Pty Ltd
📧 enquiries@livingplanit.com.au
📞 02 9233 3233
Forum and Group Standards
Living Planit uses Moodle forums and social media groups (e.g., WhatsApp, Facebook, LinkedIn) to encourage learning, discussion, and collaboration among participants. To maintain a respectful and productive environment, all participants are expected to follow these standards.
If you believe a discussion or user has breached these standards, please contact us so that moderators can review and take appropriate action.
Forum Posting Policy
Participants must not upload, post, or distribute material that is defamatory, obscene, harassing, unlawful, or otherwise inappropriate.
Forums are for educational use only and must not be used for commercial promotion or advertising.
Living Planit reserves the right to remove, move, or edit any posts that violate these standards and to restrict access to users who repeatedly breach forum guidelines.
Repeatedly posting off-topic messages, “spamming,” or deliberately disrupting discussions will result in loss of forum privileges.
Inappropriate Behaviour
You must not post or share material that:
Infringes on copyright, trademark, or privacy rights
Is defamatory, obscene, harassing, or threatening
Contains viruses or malicious code
Promotes discrimination or hate speech
Encourages criminal activity or unlawful behaviour
Impersonates others or contains false information
Public Communications
Please note that forum posts are public to other users. Avoid sharing personal information such as contact details in public discussions. Living Planit is not responsible for how others use information you choose to share.
We may disclose personal information if required by law, regulation, or legal process.
Use of Information
Information shared in forums must not be used to cause harm, harassment, or inconvenience to others. Participants are expected to treat all users with respect and professionalism.
Comment Guidelines
Living Planit encourages open, constructive, and respectful discussion. All comments and contributions should remain civil, on-topic, and considerate of differing views.